Make It Happen Pro is sold as a monthly recurring subscription. Pricing tiers and what each tier includes are described on our pricing page. Your subscription renews automatically each month at the price in effect when you subscribed (we will email you in advance of any price increase).
New users may be offered a free trial — typically 14 days. To start a trial, you may need to provide payment information up front. We do not charge during the trial. If you cancel before the trial ends, you will not be charged. If you do not cancel, your card will be charged at the start of the first paid billing period.
You can cancel your subscription at any time from the Settings page in the app. Cancellation takes effect at the end of your current billing period. Until then, you keep full access to the Service. After the period ends, your account is moved to a read-only state for 90 days so you can export your data; after 90 days the account may be permanently deleted.
We do not issue prorated refunds for partial months. If you cancel mid-month, you keep service through the end of the period for which you have already paid; no further charges occur after that.
Exceptions: we MAY, at our discretion, issue a refund for billing errors (duplicate charges, charges after a confirmed cancellation) or extended Service outages of 48+ hours that we caused. To request a discretionary refund, email support@makeithappenroofing.com within 30 days of the event.
Annual plans are not currently offered. When introduced, annual plans will be billed up front for the full year and are non-refundable after the first 30 days. We will provide clear pricing and refund terms at the time of purchase.
If you believe you have been charged in error, please contact us at support@makeithappenroofing.com before initiating a chargeback with your bank. Most issues can be resolved within 1 business day. Initiating an unsupported chargeback may result in immediate suspension of your account.
Nothing in this Policy limits any non-waivable refund rights you may have under applicable consumer-protection law. Where local law requires a refund (for example, certain mandatory cooling-off periods), we will honor it.
Questions about billing? Email support@makeithappenroofing.com.